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Field Failure Analysis - User Training (ID632)

07-090

English

2 days

Despite increased efforts in development and production processes aiming to provide customers with mature, robust and conforming product, deviations from the expected state can occur when used in the eld. Depending on the type of complaint, the potentially nonconforming parts or automotive components are exchanged and can be requested for analysis by the manufacturer (OEM) or by the supplier via the OEM. The VDA Volume Field Failure Analysis provides a comprehensive approach to identifying causes and was thoroughly revised in 2018. This two-day training presents the contents of the current standard for implementation in the participants’ own organisation.

Seminar contents

Objectives
The focus is on teaching expert knowledge and competence to implement the eld failure analysis method in one’s own work environment. The sequence of the eld failure analysis process, concept and part analysis are of special interest. The
participants acquire knowledge about the NTF process, special processes and the problem solving process. In addition, planning the whole eld failure analysis process and organisational activities to implement and anchor the process in one‘s own
organisation are dealt with.

Concept and Methods
During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work environment with a particular focus on exchanging experiences between participants and the trainer.